Privacy Policy

[Last updated: August 15, 2025]

At All Things Matcha, we believe your privacy is as important as your wellness rituals. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure — so you can shop, sip, and explore with complete peace of mind.

By visiting our website, purchasing from us, or engaging with our brand, you agree to the practices outlined below.

 

 

1. Information We Collect

We collect information in the following ways:

When you interact with us directly:

  • Name, contact number, and email address

  • Shipping and billing addresses

  • Payment details (processed securely via our payment partners)

When you browse our website:

  • Device type, IP address, browser type, and pages visited

  • Cookies and similar technologies to remember your preferences and improve your shopping experience

When you make a purchase or sign up for updates:

  • Order history, product preferences, and any special requests

  • Communication preferences (only if you opt in for newsletters or offers)

 

 

2. How We Use Your Information

We use your information to:

  • Process your orders quickly and accurately

  • Keep you informed about your order status and delivery

  • Offer personalised recommendations and exclusive offers (if you choose to receive them)

  • Improve our website experience and product offerings

  • Ensure the security and smooth operation of our services

We will never sell your personal data to anyone — that’s a promise.

 

 

3. Sharing Your Data

We only share your details with trusted partners who help us serve you better:

  • Delivery services to ensure your order reaches you safely

  • Payment processors for secure transactions

  • Marketing platforms (only if you have opted in)

We may also disclose information if required by law or in response to valid legal processes.

 

 

4. Cookies & Preferences

Our website uses cookies — small data files stored on your device — to:

  • Remember what’s in your cart

  • Save your preferences for future visits

  • Analyse site performance so we can make improvements

You can disable cookies in your browser settings, but doing so might limit certain features.

 

 

5. Keeping Your Data Safe

We follow industry-standard security measures to protect your information from unauthorised access, misuse, or loss. While we take every reasonable precaution, no online system is completely foolproof.

 

 

6. Your Choices & Rights

You can, at any time:

  • Request a copy of the personal data we hold about you

  • Ask us to correct or delete your information

  • Opt out of marketing emails or messages

Simply email us at [Your Email] with your request.

 

 

7. Links to Other Websites

Sometimes we may share links to other websites we think you’ll enjoy. We are not responsible for the privacy practices or content on those sites, so please review their policies before sharing any personal information.

 

 

8. Updates to This Policy

As our brand grows and technology evolves, we may update this policy from time to time. The latest version will always be available on our website, with the “last updated” date clearly stated.

 

 

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